Our dedicated staff are always
on hand to assist with your needs.
UK based Call Centres with
knowledgable staff who are happy to help.
Investing in the latest technologies and
cutting edge products to ensure a beneficial therapy.
Using your oxygen safely is very important. We recommend you take your time and familiarise yourself with the safety instructions in the literature given to you by your technician when they installed your oxygen equipment.
Patients must not smoke whilst undergoing oxygen therapy. Electronic Cigarettes should also not be used whilst a patient is undergoing oxygen therapy. Additionally, batteries of electronic cigarettes should not be charged in the vicinity of a patient undergoing oxygen therapy or the oxygen source itself.
If you require further assistance or have any questions about your oxygen equipment, you can contact our patient helpline on
0800 833 531 (freephone)
For emergencies our staff are available 24 hours per day, however for general enquires please contact our staff during office hours.
NOTE: in case of fire immediately vacate the premises. Only take your oxygen equipment with you if it does not hinder you. Stay out of the premises. Call the Fire and Rescue Services and advise them you are using medical oxygen. If you feel unwell, or you require emergency oxygen, request an ambulance immediately by phoning 999.
Useful help & advice
Oxygen is a fire accelerator and can cause rapid burning
DO’s With Oxygen
DON’T’s With Oxygen
Patient Leaflets & Summary of Characteristics
Health Facilities Scotland - HFS
British Lung Foundation
Chest, Heart & Stroke Scotland
National Fire Service
Cystic Fibrosis Trust
Pulmonary Hypertension Association
Organisation for the Understanding of Cluster Headache OUCH (UK)
Other therapy areas we support
Dolby Medical Home Respiratory Care Ltd
North Suite, Lomond Court,
Castle Business Park, Stirling,
Registered in Scotland No. 063902
Southpoint, Old Brighton Road,
Gatwick, West Sussex,
© Copyright 2019 Dolby Vivisol. All Rights Reserved.