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Oxygen Safety Advice


Our dedicated staff are always
on hand to assist with your needs.

Oxygen Safety Advice

Using your oxygen safely is very important. We recommend you take your time and familiarise yourself with the safety instructions in the literature given to you by your technician when they installed your oxygen equipment.


E Cig SymbolNo Smoking Symbol


Patients must not smoke whilst undergoing oxygen therapy. Electronic Cigarettes should also not be used whilst a patient is undergoing oxygen therapy. Additionally, batteries of electronic cigarettes should not be charged in the vicinity of a patient undergoing oxygen therapy or the oxygen source itself.


If you require further assistance or have any questions about your oxygen equipment, you can contact our patient helpline on


0800 833 531 (freephone)


For emergencies our staff are available 24 hours per day, however for general enquires please contact our staff during office hours.


NOTE: in case of fire immediately vacate the premises. Only take your oxygen equipment with you if it does not hinder you. Stay out of the premises. Call the Fire and Rescue Services and advise them you are using medical oxygen. If you feel unwell, or you require emergency oxygen, request an ambulance immediately by phoning 999.


Useful help & advice

Oxygen is a fire accelerator and can cause rapid burning

DO’s With Oxygen

DON’T’s With Oxygen


Useful contacts


Health Facilities Scotland - HFS


British Lung Foundation


Chest, Heart & Stroke Scotland


National Fire Service


Smoking Cessation


Cystic Fibrosis Trust


Pulmonary Hypertension Association


Organisation for the Understanding of Cluster Headache OUCH (UK)



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Contact Info

Registered Office Address:

Dolby Medical Home Respiratory Care Ltd
North Suite, Lomond Court,
Castle Business Park, Stirling,

Registered in Scotland No. 063902

Gatwick Office Address:

Dolby Vivisol
Southpoint, Old Brighton Road,
Lowfield Heath,
Gatwick, West Sussex,
RH11 0PR



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