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Home Oxygen Service


Our dedicated staff are always
on hand to assist with your needs.

Home Oxygen Service

Welcome to the Dolby Vivisol patient information page for Home Oxygen Services.


Your Oxygen Service Travel


Why have you been prescribed oxygen?
Your Healthcare Professional will have completed an assessment which may have indicated that the level of oxygen in your blood is low. Therefore you may require some supplementary oxygen.


Oxygen should be used as indicated and prescribed by your Healthcare Professional. They will decide the equipment best suited to your needs, how many hours per day you should use it for and the flow rate or ‘setting’. It is very important that you follow your Healthcare Professional’s guidance in using your oxygen, as oxygen can damage your health if used incorrectly.


Should you have any questions please contact us on:


Freephone: 0800 833 531


For emergencies our staff are available 24 hours per day, however for general enquires please contact our staff during office hours.


You can also contact us by email:



Dolby Vivisol has a fundamental role in ensuring patients can continue to go about their day to day life whilst undergoing Oxygen therapy. It is important that patients can remain as mobile as possible and have the possibility to travel whilst continuing to receive their Oxygen therapy.


When needed, oxygen can be arranged free of charge to holiday destinations or other temporary addresses in Scotland and throughout the UK.


All requests for holidays should be submitted in writing to:

Customer Services,

Dolby Vivisol,

North Suite,

Lomond Court,

Castle Business Park,


FK9 4TU.


Or by e mail to: shol.dv@nhs.net.


Please provide us with details of where and when you will be travelling.


To access our services if you are deaf or hard of hearing, non- English speaking or you are visually impaired then please use the Accessibility option available at the top of this page.





Useful contacts


British Lung Foundation


Health Facilities Scotland - HFS


Chest, Heart & Stroke Scotland




Smoking Cessation


Cystic Fibrosis Trust


Pulmonary Hypertension Association


Organisation for the Understanding of Cluster Headache OUCH (UK)



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Contact Info

Registered Office Address:

Dolby Medical Home Respiratory Care Ltd
North Suite, Lomond Court,
Castle Business Park, Stirling,

Registered in Scotland No. 063902

Gatwick Office Address:

Dolby Vivisol
Southpoint, Old Brighton Road,
Lowfield Heath,
Gatwick, West Sussex,
RH11 0PR



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