Clinical Support Practitioner

Join us as a Clinical Support Practitioner

Full-time position: Monday to Friday 8:30am - 5pmwith on call rota as required.

Location: Lincolnshire

Start date: ASAP

Company van, mobile phone and laptop provided.

Full training will be provided.

The role (in a nutshell)

The main purpose of this patient facing role is to visit and care for patients suffering with Sleep Apnoea and other Sleep related conditions within their own home. The CSP will carry out deliveries, installations, removals & servicing of Sleep products for patients, with care and consideration, keeping in mind the patients’ needs at all times.

Primary Duties & Areas of Responsibility

• Conducting in home or virtual patient sleep therapy set up (Devices and Masks)
• Install Sleep devices for patients and conduct software upgrades where appropriate
• Face to face or virtual refresher device training for patients including accurate mask fitting checks
• Manage a busy patient case load while providing a high standard of care for all customers.
• Build and develop relationships with external customers and clinicians
• Prioritise customer needs appropriately and effectively
• Accurately document all aspects of work on patient care to ensure effective case management
• Manage day to day diary appointments efficiently
• Operate internal and external technologies including patient portals for multiple devices

Education, Qualifications and expertise required

• Relevant experience in a Respiratory Care Environment ideal
• Clinical Qualification or experience is a must
• Will require an Enhanced DBS
• Clean Valid Driving Licence

Competencies:

• Effective communication skills
• Ability to work under pressure
• Trustworthy, reliable & ethical
• Ability to set up, train and monitor patients on Sleep devices
• Ability to trouble shoot and maintain equipment in a homecare environment
• Genuine commitment to dedicated patient care

Come join us!

Are you looking for an exciting new adventure within a rapidly growing and diversifying company? Then look no further.

We know there’s more to life than work – that’s why when you join Dolby Vivisol you’ll get your pick of our amazing company perks which include a comprehensive Employee Assistance Programme, Cycle to Work Scheme and other discount offers.

You’ll also get:

33 days paid holiday

Matched contribution pension scheme

Free on-site parking

Enhanced Maternity and Paternity pay

Who we are

Dolby Vivisol holds the NHS contracts for the provision of Respiratory Homecare services in the UK. The company is currently responsible for the installation and management of therapy solutions to over 23,000 patients.

"Working Together to Improve Lives by Inspiring Excellence in Home Healthcare" is at the core of what we do at Dolby Vivisol. The company focuses on continually improving its services, with the aim being to offer the NHS efficient, but sustainable, solutions.

Dolby Vivisol positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people. We foster an inclusive culture that offers all our employees a ‘Place to Grow’.

Please visit our website for further information on our Privacy Notices for applicants at dolbyvivisol.com